Terms and Conditions
Introduction
Welcome to Ekathra Experiences. By accessing or using our website www.ekathraexperiences.com or participating in any of our travel programs, events, or experiences, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before making any bookings or using our services.
1. Company Information
Ekathra Experiences designs and facilitates responsible travel and cultural immersion programs in partnership with local communities and institutions.
All communication related to bookings, collaborations, and inquiries can be directed to:
he***@****************es.com
2. Booking and Payments
- All bookings must be made through our official website or authorized representatives.
- A booking is confirmed only upon receipt of full or partial payment, as specified in the program details.
- Payment details, cancellation policies, and refund eligibility will be shared at the time of booking and may vary by experience.
- Ekathra reserves the right to decline or cancel any booking under reasonable circumstances, with full or partial refunds provided as applicable.
3. Pricing and Inclusions
- Prices mentioned on our website are based on current rates and may change due to variations in local taxes, service charges, or exchange rates.
- Each program will specify inclusions and exclusions — such as accommodation, meals, transport, and activities.
- Personal expenses, travel insurance, or items not explicitly listed are the participant’s responsibility.
4. Cancellations and Refunds
- Participants must inform Ekathra in writing for any cancellation requests.
- Refunds (if applicable) will be processed as per the cancellation policy stated in the program description.
- In case of force majeure events (natural disasters, political unrest, pandemics, etc.), Ekathra may reschedule or modify programs in consultation with participants.
5. Travel Documents and Responsibilities
- Participants are responsible for carrying valid travel documents, identification, and insurance.
- Ekathra is not liable for losses due to incomplete or invalid documentation.
- Participants must follow all local laws, customs, and community guidelines during the experience.
6. Health, Safety, and Conduct
- Ekathra prioritizes the safety and well-being of all participants.
- Travelers are expected to disclose any medical conditions or dietary requirements prior to the program.
- We maintain a zero-tolerance policy towards any behavior that is disrespectful, unsafe, or harmful to local communities or the environment.
- Ekathra reserves the right to discontinue a participant’s involvement in an experience if their conduct disrupts the program or endangers others.
7. Intellectual Property and Copyright
All content on this website — including text, photographs, videos, logos, and designs — is the intellectual property of Ekathra Experiences and is protected under applicable copyright laws.
No part of the website or its materials may be reproduced, distributed, or used without prior written permission from Ekathra.
8. Website Content and Accuracy
While we strive to ensure the accuracy of all information on our website, Ekathra Experiences reserves the right to modify itineraries, program details, or pricing without prior notice.
Minor variations may occur due to weather, local conditions, or community schedules.
9. Limitation of Liability
Ekathra Experiences and its partners shall not be liable for any injury, loss, damage, or delay resulting from acts beyond our reasonable control, including but not limited to natural disasters, accidents, or third-party service failures.
Participants agree to assume full responsibility for their personal safety and belongings throughout the experience.
10. Privacy and Data Protection
We value your privacy and handle all personal information in accordance with our Privacy Policy.
By using our website or services, you consent to the collection and use of your information as described therein.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Kerala, India.
12. Contact Us
For any questions or clarifications regarding these Terms and Conditions, please contact us at:
he***@****************es.com